• The Lobby
    The Lobby
  • Poolside
    Poolside
  • Front Hotel
    Front Hotel
  • Back Hotel
    Back Hotel
  • Living Room
    Living Room

Royal Spa Etiquette

Reservation

NO VERBAL BOOKING will be accepted. For more information, please dial 7
Please fill up this form and submit to our reception for processing and confirmation of your spa booking.

Arrive Early

Please arrive 15 minutes prior to your appointment time. Arriving late may possibly interfere with your treatment, making it not as effective or therapeutic for you. All appointments will end at their scheduled time so that the next guest will not be delayed. Treatment times are not extended based on late arrivals.

Cancellation

We require at least 3 hours’ notice to cancel or reschedule scheduled spa treatment. Please understand that you will be charged 50% of the total price by changing your appointment without the minimum notice.

Medical Conditions:

If you have any type of medical condition or ailments, please mention to our therapist prior to your treatment. Certain treatments or products used may not be suitable for you. Ask for assistance

Valuables

All of our spa treatments are conducted jewelry-free, so please leave valuables in your room or Spa locker

Spa Silence

Please switch off all mobile phones while inside the Royal Spa premises.

Promotions & Packages

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Travel Guide

Kingdom of Wonder

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